Frequently Asked Questions

Home Doctor Service

Our home doctors typically arrive within 30–45 minutes depending on your location in Dubai.

Yes, all Royal Doctor physicians are DHA-licensed and trained to deliver safe and high-quality home consultations.

We treat fever, infections, flu, migraines, stomach upset, dehydration, respiratory issues, injuries, chronic illnesses, and general medical concerns.

Yes. Doctors carry diagnostic tools including BP monitors, glucometers, oximeters, thermometers, stethoscopes, and emergency supplies.

Yes. Doctors can prescribe medications and provide a complete treatment plan based on your condition.

We provide urgent non-emergency home visits. Life-threatening cases should go immediately to a hospital.

Yes. We provide medical visits to homes, hotels, offices, and holiday residences across Dubai.

Yes. Royal Doctor operates 24 hours a day, 7 days a week, including weekends and holidays.

Yes. Our pediatric-trained doctors can visit infants, toddlers, children, and teenagers.

Yes. Your data is protected under UAE health and data protection laws. We never share your information without consent.

Nursing Service

Our nurses provide wound care, IV therapy, injections, medication support, catheter care, dressing changes, and chronic condition monitoring.

Yes. Every nurse is fully DHA-licensed and trained for home medical care.

Yes. You can book hourly, daily, weekly, or monthly nursing packages.

Yes. We support elderly patients with mobility assistance, medication reminders, hygiene, and companionship.

Yes. Nurses support wound healing, dressing changes, pain monitoring, and gradual recovery.

Yes. Services include newborn hygiene, feeding support, jaundice monitoring, and maternal postnatal care.

Yes. Licensed nurses safely administer all types of injections.

Yes. All required sterile equipment and materials are brought by our team.

Yes. Nursing care is available day and night based on your booking.

Physiotherapy

Yes. Certified physiotherapists visit your home to provide recovery, mobility improvement, and pain management.

We treat back pain, joint stiffness, arthritis, sports injuries, post-surgery recovery, and muscle weakness.

Yes. They bring portable equipment such as ultrasound devices, resistance bands, and therapy tools.

Sessions typically last 45–60 minutes.

Yes. We provide gentle, customized therapy for seniors.

Yes. Depending on your condition, daily therapy can be arranged.

IV Drips & Injections

Yes. We offer hydration drips, vitamin infusions, detox drips, immunity boosters, and energy drips at home.

Yes. Licensed DHA nurses administer IV drips following strict medical protocols.

Most drips take 30–45 minutes depending on the formula.

Yes. Drips are personalized based on your symptoms and doctor recommendations.

Only licensed DHA nurses perform IV therapy.

Lab Tests at Home

Yes. Licensed technicians collect blood samples safely from your home.

Most test results are available within 6–24 hours depending on the type of test.

Yes. PCR, antigen, and travel-compliant COVID testing are all available at home.

Yes. All partnered laboratories are fully DHA-accredited and follow international guidelines.

Yes. All sample collection tools and sterile equipment are supplied by our team.

Elderly & Chronic Care

Yes. We support elderly patients with mobility help, medication reminders, vitals monitoring, hygiene care, and companionship.

Yes. We manage diabetes, hypertension, heart disease, respiratory conditions, and long-term medical monitoring.

Yes. Our team provides complete support including turning, feeding, hygiene, and pressure sore prevention.

Yes. Our caregivers are trained to handle memory loss, behavioral support, and emotional needs.

Yes. You may book hourly assistance, night shifts, or full 24/7 live-in care.

Payments & Booking

We accept cash, card payments, bank transfer, and secure payment links.

Insurance coverage depends on your policy. Contact our team to check reimbursement eligibility.

You can book through WhatsApp, phone call, or website form. Our team confirms your appointment instantly.

Privacy & Legal Compliance

Yes. All patient data is protected under UAE Federal Data Protection Law and strict DHA confidentiality rules.

No. We never share your data unless medically necessary or legally required with your consent.

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