Frequently Asked Questions

Home Doctor Service

Our doctors usually arrive within 30–45 minutes depending on your location in Dubai.

Yes, every doctor is fully licensed by UAE health authorities and trained in home medical care.

We treat fever, infections, migraines, stomach issues, respiratory problems, injuries, chronic conditions, and more.

Yes, our doctors carry diagnostic tools such as BP monitors, oximeters, thermometers, glucometers, and basic emergency supplies.

Yes. Doctors can issue prescriptions and guide you on medicines required for your condition.

We provide urgent visits, but life-threatening emergencies should be taken directly to the hospital.

Yes, we provide home, hotel, and workplace medical visits across Dubai.

Yes, our team operates 24 hours a day, 7 days a week.

Yes, our pediatric home doctors can visit infants, children, and teenagers.

Yes. All records are securely stored following UAE health data protection laws.

Nursing Service

Our nurses provide wound care, injections, IV therapy, catheter change, medication administration, and vital monitoring.

Yes, every nurse is fully licensed and trained for home medical care.

We offer short-term and long-term nursing packages based on patient needs.

Yes, we provide full elderly care including mobility support, medication reminders, hygiene assistance, and vitals monitoring.

We offer hourly visits, 12-hour shifts, and 24-hour live-in nursing depending on requirements.

Yes, including wound dressing, medication support, pain monitoring, and mobility assistance.

Yes, our nurses support newborn hygiene, feeding guidance, and postnatal checkups.

Yes, licensed nurses administer all types of injections safely at home.

Yes, nurses carry sterilized supplies and consumables required for the procedure.

Yes, our service is available 24/7 including holidays and weekends.

Physiotherapy

Yes, certified physiotherapists provide treatment at your home, hotel, or office.

Back pain, neck pain, sports injuries, post-surgery rehab, arthritis, joint pain, and muscle stiffness.

Yes, they bring portable tools including resistance bands, ultrasound devices, and therapeutic equipment.

Yes, customized low-impact therapy is provided for seniors.

Sessions usually last 45–60 minutes depending on the treatment plan.

Your therapist will assess your condition and recommend the required number of sessions.

Yes, we provide targeted rehabilitation for athletes.

Yes, daily therapy plans can be arranged.

IV Drips & Injections

Yes, we offer vitamin drips, hydration therapy, detox drips, and energy boosters.

Absolutely. Licensed nurses follow strict medical protocols and sterilization procedures.

Most IV sessions take 30–45 minutes.

Yes, drips are tailored based on your symptoms and doctor’s recommendation.

Only licensed DHA/MOH nurses perform IV therapy.

Yes, vitamin C and immunity drips can support your body’s natural defenses.

Lab Tests at Home

Yes, licensed technicians collect samples from your home safely.

Most results are available within 24 hours depending on the test type.

Yes, PCR and rapid antigen tests can be done at home.

All partnered labs are DHA-approved and follow international quality standards.

Yes, fasting tests can be scheduled early morning.

Yes, all sterile equipment and materials are supplied by our team.

Elderly & Chronic Care

Yes, we provide dedicated elderly care with trained nurses and caregivers.

Yes, including diabetes, hypertension, asthma, respiratory conditions, and long-term monitoring.

We provide full support including hygiene, feeding, turning, and vitals monitoring.

Yes, trained caregivers manage behavioral, emotional, and physical needs.

Yes, companionship visits for emotional and social support are available.

Payments & Booking

You can pay by cash, card, online transfer, or payment link.

Insurance acceptance varies by policy; contact our team for eligibility.

You can book via WhatsApp, phone call, or website form. Our team will contact you to confirm the appointment.

Privacy & Legal Compliance

Yes, all information is protected under UAE Federal Law No. 45 of 2021 on Personal Data Protection.

We do not share any patient data unless legally required or medically necessary with your consent.

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